Testimonials

The new washer is fantastic, Ian was awesome! He set it up and did a pre wash. I was very happy with your service"

SG (Balnarring)

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Dear Elfiee

Thank you again for your call this morning and for damn good service over 18 months.

EM (Chelsea)

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To John, Delia, Elfiee, Gerard, Ian and all the team at True Blue, u r amazing!! Thankyou for delivering the Laptop so quickly!! :)

Bec (Frankston)

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"Hi Elfiee and Staff,

...You have helped me out in so many ways, as like others it is hard to have the money to buy whitegoods outright, and by companies like you it helps people like me to have the chance to have great expensive products that I would never be able to afford or just replace when needed. I wish you all the very best and sucess in the future, you have been fantastic to me. Elfiee I hope to have the privilege to meet you one day, it'll be nice to put a face in that kind voice I get to hear :-) Again Thank you True Blue."

Sarah (Skye)

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"... I also wanted to take the opportunity to say thank you again to the team at True Blue Rentals for the fast and friendly service. I had contacted several other companies before you, but your team were by far the most pleasant to work with, so thankyou again".

RM (Melb)

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Thank you for giving me a chance a few years ago when no one else would when I was in a bad situation. It really helped me out and you were a great company to do business with. I will highly recommend you to anyone

Anne (Frankston)

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"... BIG THANKYOU... " "... I just want to say I am really happy with the customer service I received today. Quick, fast and too easy! Definitely will recommend my friends to True Blue Rentals! Thanks again".

Leah (Wantirna)

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"... your service was so professional. I rented a dryer, fridge, washer and treadmill. It made all the difference that your delivery man did not just leave the equipment and go, but he installed it for me. He helped me find a place for the treadmill and ensured that the plumbing for the washing machine was connected properly".

Anna (Blackburn)

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"...you are great people, I have no hesitation in recommending you to friends".

Dianne (Dromana)

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Hi Guys

I am writing to thank you for your great service to us over the seven years or more. You have been very good to us. Anything that we want, you will go all out to get, even if not stocked you will get it for us. And the staff are so nice and kind and go out of their way to help so once again.

Thanking You,
Michelle and Eddie (Seaford)

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Dear Management,

I am writing a letter in appreciation to your company, previous to dealing with your company I contacted (Another Rental Company - Name Withheld) due to their high presence in the market place and publicising that they are a sustained company I thought I would take up business with them, however in doing so I soon learnt of the incompetence the company has. I rang and ordered three appliances from them and had to wait a few days for them to be delivered, (which was fine) so I asked my new employee for time off to be home early for them and waited and proceeded to wait for an hour before deciding to call the company but it was to late and was unable to get through.

The next day I called and informed them of what had happened and they rudely told me they had come and I wasn't home, and soon changed their tone when I informed them of notes on the account requesting my time due to work. I was told my delivery could be made again in two days so I once again asked my employee for more time off and once again waited and waited and still nothing. I decided I would not contact the company, firstly due to frustration and secondly to see the service I was going to receive. Eventually two weeks later I had a casual call asking if I was enjoying my appliances and when I said I didn't have them the lady went on to call me the right Christian name but wrong surname and said "oh are you waiting for finance?" I explained my situation and what had happened and when she ignored the fault the company had made she said "so when would you like to make another time."

I put off renting appliances for a while, worried I would have the same problems again, however I googled and your company came up and I thought I would give your office a call and start again. I spoke to a lovely lady by the name of Ingrid and she was so friendly and professional she made me feel confident just by her tone. With the convenience of over the phone approval this was a blessing in itself, when I explained my work situation Ingrid was more than happy to help work around my hours and delivered her promise with a follow up call the next day letting me know the driver would be coming. Mike arrived on time and was so friendly and although there was a mix up with one of my documents (my fault) he was kind enough to work around it and assured everything ran smoothly. It was nice to know this was a standard service of your company as not one of your employees knew about my previous dealings. I was delighted with the service I received and will highly recommend your company to anyone. You delivered a friendly, professional service and I was amazed that I was using my appliances when I had only made an enquiry I7 hours earlier. It is a credit to your team!

Thanking you,
Sharnie (Langwarrin)

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